Legal
Sub-processors
The third-party services we share customer data with to operate CustomerHero. Updated whenever we add or remove a vendor.
Last updated: April 2026
Get notified: we update this page when we add or remove a sub-processor. Email legal@customerhero.app with your contact and we'll add you to the notification list.
| Sub-processor | Purpose | Data processed | Region |
|---|---|---|---|
| Cloudflare, Inc. | CDN, Workers runtime, AI Search, browser rendering | All customer data in transit; vector index contents | Global |
| Neon, Inc. | Managed PostgreSQL hosting | Application database (orgs, users, conversations) | EU + US |
| OpenAI, L.L.C. | LLM inference | Prompt content during inference; not retained for training | US |
| Stripe Payments Europe, Ltd. | Payments and subscription billing | Billing contact, card metadata (no card numbers) | EU + US |
| Resend, Inc. | Transactional email delivery | Email recipient and message content | US |
Questions about a vendor?
Email legal@customerhero.app and we'll get you the details — including their security documentation and our reason for picking them.