Pricing previews how plans will work at launch. While CustomerHero is in Public Preview, every plan is free until launch.
Pricing

Simple pricing. Start free, scale when you grow.

Five plans that grow with you, plus a custom Enterprise tier. No hidden fees, no per-seat surprises.

Free

Perfect for getting started

$0/month

Billed monthly

Start free
  • 1 chatbot
  • 100 AI credits/month
  • Basic customization
  • Community support

Hobby

For personal projects

$9/month

Billed monthly

Start free
  • 2 chatbots
  • 300 AI credits/month
  • Basic customization
  • Email support

Starter

For small teams

$29/month

Billed monthly

Start free
  • 3 chatbots
  • 1,000 AI credits/month
  • Shared inbox
  • Basic analytics
  • Custom branding
Most popular

Pro

For growing teams

$79/month

Billed monthly

Start free
  • Unlimited chatbots
  • 5,000 AI credits/month
  • Shared inbox
  • Advanced analytics
  • Custom branding
  • Priority support

Business

For scaling companies

$249/month

Billed monthly

Start free
  • Unlimited chatbots
  • 25,000 AI credits/month
  • Shared inbox
  • Advanced analytics
  • Custom branding
  • Dedicated support
14-day free trialCancel anytime
Enterprise

Custom

Tailored solutions for large-scale operations

Contact Sales
Everything in Business
Unlimited AI credits
SSO & SAML
Dedicated account manager
Custom integrations
SLA guarantee

Comparing to Intercom?

See the per-seat math, AI pricing, and feature differences side by side.

Credit calculator

Estimate your monthly AI usage

We charge per credit. AI messages cost 1 credit; AI actions (calling your APIs) cost 2 credits.

Quick presets

Each AI reply your bot sends. 1 credit each.

Times the AI calls one of your APIs. 2 credits each.

Estimated credits / mo

6,000

Messages
5,000 credits
Actions
1,000 credits
Monthly cost

$120.00

≈ $1,440 / year

At $.02 per credit

Auto-reload

Pick a top-up bundle (500, 2,000, or 10,000 credits). When your balance dips below 20% we charge your card and refill — no human-in-the-loop, no missed messages.

Monthly cap

Set a hard ceiling on what you'll spend in a month. When it's hit, the AI agent pauses replies until next month or until you raise the cap. No surprise bills.

Compare plans in detail

FeatureFreeHobbyStarterProBusinessEnterprise
Core
Chatbots123UnlimitedUnlimitedUnlimited
AI credits / month1003001,0005,00025,000Unlimited
Data sources3510UnlimitedUnlimitedUnlimited
Team members11310UnlimitedUnlimited
Channels
Web widgetIncludedIncludedIncludedIncludedIncludedIncluded
EmailNot includedIncludedIncludedIncludedIncludedIncluded
WhatsAppNot includedNot includedIncludedIncludedIncludedIncluded
TelegramNot includedNot includedNot includedIncludedIncludedIncluded
InstagramNot includedNot includedNot includedIncludedIncludedIncluded
Features
Shared inboxNot includedNot includedIncludedIncludedIncludedIncluded
AnalyticsNot includedNot includedBasicAdvancedAdvancedAdvanced + custom
Custom brandingNot includedNot includedIncludedIncludedIncludedWhite-label
Routing rulesNot includedNot includedNot includedIncludedIncludedIncluded
API accessNot includedNot includedNot includedIncludedIncludedIncluded
SSO / SAMLNot includedNot includedNot includedNot includedNot includedIncluded
SLA guaranteeNot includedNot includedNot includedNot includedNot includedIncluded
Support
Support levelCommunityEmailEmailPriorityDedicatedDedicated manager
OnboardingSelf-serveSelf-serveSelf-serveSelf-serveSelf-serveGuided onboarding
Get startedGet startedGet startedGet startedGet startedContact sales

Frequently asked about pricing

Start building for free

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