Press kit

Press & brand assets

Logos, fact sheet, founder quotes, and how to reach us. If you need something not on this page, email press@customerhero.app.

About CustomerHero

CustomerHero is the AI-native, bilingual customer support platform built for teams that don't want to choose between Intercom-style polish and Zendesk-style depth — or pay per seat for either. The product combines a RAG-grounded AI agent, a shared inbox, and first-class WhatsApp / web / email / Telegram / Instagram channels in a single product, priced for usage rather than per agent.

The team is fully remote, building a product they use themselves and ship in English and Spanish from day one.

Fact sheet

Founded
2024
Headquarters
Fully remote
Languages
English + Spanish, day-one
Channels supported
Web · WhatsApp · Email · Telegram · Instagram

Brand assets

CustomerHero

Logo (mark)

SVG · PNG · light & dark

CustomerHero

Wordmark

SVG · PNG · light & dark

Please don't modify the marks (no recoloring or stretching). Use "CustomerHero" as one word with a capital C and H.

Pre-cleared quotes

“AI shouldn't be sold as a separate add-on with separate pricing. It should be part of the support stack — same inbox, same team, predictable bill.”

— Founders, CustomerHero

“We treat WhatsApp and Spanish as first-class because they are first-class for most of the world's customer-support volume.”

— Founders, CustomerHero

Press inquiries

Email press@customerhero.app. We respond within one business day.

Stop choosing between AI and a real support team.

Ship a grounded AI agent and a shared inbox in the same product, on every channel your customers use. Free tier — no credit card.